Why should I associate with Hospitime?
We are constantly endeavoring to find new ways to do more and more for our customers. To name just a few of them:
- Expertise in healthcare and medical fraternity for over six decades
- Time constraint delivery, you can rely on us
- Largest medical supplier in domestic market
- Wide range of products and catalog
- Supplying smiles not just products
What is the difference between Hospitime and others?
We are as good as our words. Our wide range of products means you’ll always find what you are looking from your supplier. We are best source to procure all your medical and healthcare items at one place. We welcome all types of orders; whether it is large or small, we aim at providing quality.
How to place order to Hospitime?
You can get a rate quote to find out how much it will cost you to procure or purchase our products. Businesses or institutions can request for quotation as per their requirements. You can visit our contact page for contact options.
How to contact Hospitime?
Our customer service team is always happy to assist you. You can email Hospitime using web-query form given at contact us page. If you require further assistance, please visit contact page for detailed contact information.
How to place a request for e-Catalog?
You can browse our product range at product page. If you still require PDF version of Hospitime catalog, kindly contact us through email or web query form.
Do you provide any after sales service or offer warranty on your products?
Yes, we provide onsite after sales service for bulk and heavy items for domestic market only. All Hospitime products are covered against any manufacturing defect for the period of 1 year (purchase date)
What all product range you offer?
We deal in various items and categories. To name few of our categories:
- General Surgery Instruments
- ENT instruments
- Thoracic surgery
- Neurosurgery instruments
- Orthopaedic instruments
- Gynecology & Obstetrics instruments
- Ophthalmic instruments
- Plastic Surgery Instruments
- Tungsten Carbide Instruments
- Titanium Instruments
- Diagnostic Instruments
- Hallo Wares and Utensils
What is you mode of payment?
For International Market:
All payment should be made in US dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment:
- Full Advance Payment: This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by Check or Bank Draft favoring HOSPITIME INDIA to our postal address, or, you may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.
- Part Payment in Advance: For larger orders, we expect that you send 30% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves Bank Charges which are payable by the customer.
- Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Changes as per the terms of Letter of Credit must be to the account of the buyer.
For Domestic Market:
- Full Advance Payment: For small or sample order we accept 100% advance payment. You can send us cheque or demand draft favouring HOSPITIME INDIA through courier or registered post to our postal address. You may also transfer payment directly to our bank account through NEFT/RTGS/IMPS.
- Part Payments: For bulk orders, we usually demand 30% value of the order in advance to ensure smooth business association with our customers. Balance payment is payable before/against delivery.
Do you charge freight, forwarding and packing?
Yes. Freight, packing and forwarding charges are extra and payable as actual.
Duties, octroi or entry tax to be paid by buyer only.
What is your complaint contact matrix?
We follow strict and zero tolerance against complaint redressal negligence. If you are still facing any issues, we request you to follow these steps:
1st point of contact: Local reprenstative/dealer. If one is not available, contact 2nd point of contact.
2nd point of contact: Customer service representative, can be reach through email/phone.
3rd point of contact: Office of the Managing Director
Can’t find your question here?
Kindly fill our web-query form by visiting our contact us page.